Treatments Times, Prices and Insurance InformationCancelation Policy Online cancelations are available up to 48 hours online using your Setmore MacLymph App or your confirmation booking email Email notifications are sent three days prior to your appointment Text reminders are sent 24 hours prior to your appointment If you need to cancel and this is within 24hours of your appointment then please contact us via text / email Same day cancellations / no shows will incur a 100% (full payment) fee of the treatment booked Pre-paid packages are non-refundable – click on this link to view our package policies